“Every well-loved wardrobe, like a cherished bookshelf, sometimes needs editing. We’ve crafted our shipping and returns policy with the same thoughtful consideration we give to curating our collection.”

Chapter 1: Shipping Your Story

We dispatch your fashion narratives with care, ensuring each piece arrives ready to join your personal style anthology.

Order Processing

Our literary tailors process orders in 1-2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email when your order begins its journey to you.

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

Note: We currently ship worldwide, with some exceptions in Asia and remote regions. Delivery times may vary based on destination and customs processing.

Chapter 2: When the Plot Needs Changing

We offer a 15-day return window from the date of delivery for most items. Some carefully curated exceptions apply:

Non-Returnable Items

  • Framed Posters (due to their custom nature)
  • Mugs showing signs of use
  • Items marked as “Final Sale”

The Return Process

  1. Initiate Your Return: Email us at [email protected] within 15 days with:
    • Order number
    • Item(s) for return
    • Reason for return
  2. Receive Instructions: We’ll respond within 2 business days with return authorization
  3. Package Carefully: Include all original packaging and tags
  4. Ship to:
    Home Fashion Store Returns
    3468 Crummit Lane
    Omaha, NE 68114
    United States

Chapter 3: Rewriting Your Style Narrative

For exchanges (subject to availability):

  1. Follow the return process above
  2. Clearly request an exchange and specify your preferred item
  3. We’ll process once we receive the original item

Chapter 4: Refunding Your Tale

After we receive and inspect your return (3-5 business days):

  • Refund Method: Original payment method within 7-10 business days
  • Shipping Costs: Original shipping fees are non-refundable (except for our errors)
  • Return Shipping: Customer responsibility unless item was incorrect/defective

Epilogue: Contact Our Storytellers

For any shipping or return questions, email our Customer Care team at [email protected]. We respond faster than you can say “plot twist” and will ensure your fashion story has the perfect ending.

Payment Methods Accepted: Visa, MasterCard, JCB, PayPal